Wednesday, December 11, 2019
Evaluation And Human Services Management â⬠Myassignmenthelp.Com
Question: Discuss About The Evaluation And Human Services Management? Answer: Introducation Evaluation is a methodical and purposeful judgment of a phenomenon, programme or policy so that one can infer some logical data from the outcome that has been recorded. Some of the basic concepts that are associated with evaluation are methods for decision making, ways of measuring and testing a subject, collection of relevant information about the subject, processing the gathered information into a logical path, concluding from the information gathered (Boulmetis Dutwin, 2014). Evaluation is the process by which one can understand the extent to which the set objective has been met. Evaluation is a dynamic process that has a continuous growth (Vedung, 2017). Human Service Human services can be defined as the process of meeting the objectives of basic human demands. This can be obtained through various means like heterogeneous yet intertwined understanding of the human needs, developing a focused procedure to comprehend with the issues that are related to human wants, finding out and researching on the solutions to these problems (Sundel Sundel, 2017). Human services are basically an approach towards elevating the quality of life of service populations. Human services offers agenda or amenities so that people are able to get basic health facilities, wellbeing, and also keep a track of the marginalized, financially challenged and sick people who have no other fall back option (Monette, Sullivan DeJong, 2013). As the human service is a profession which has a lot of abstract factors associated with the job, it is almost non quantifiable in the sense that one cannot quantify charity or the feeling of charity with which people opt for human service. There are several organizations that offer human services as non-profit seeking organizations. Most of the times it is a challenge for such organizations to evaluate and measure the impact of their work. Every person has the right to see what has been the impact or the outcome of their hard work; in case of human services the determination of the effect of service is difficult to measure. However, there are several measuring instruments used by the organizations to understand their work. Human services are a genre which has a long term objectives and the short term goals of the organizations hardly show any impact or positive measures. Constructive outcomes of the services that are provided by the people of human service usually are related to the changes in the society, hence there are no specific linear or suitable explanations of the results. Human services change is hard to evaluate. Most of the time the results that are quantifiable are indirect in nature that is they do not show the impact of change in the society they are just a measured quantity of money or commodity that may bring some changes. For example: when an organization arranges a fundraiser for some cause, there are some expenses that are required to arrange the event these expenses are barred by the organization and then there is the income that has been gathered from the event. In this case, the fund that has been raised by the organization is quantifiable through accounting methods, but the chang es that this endeavor is set to bring for the society is non quantifiable because the status of living of a person cannot change overnight by a fundraising event (Morrow Jr et al., 2015). One of the tension points of the evaluation of human services is the trust factor which is an abstract emotion that cannot be measured in terms of quantity or quality. Trust is based on mutual understanding and hence it is difficult to quantify. Another pressure point of human services is that the perception of positive and negative in the minds of people are subjective. For example, if one thinks that the fundraiser was a success because it has gathered a lot of money, it is possible that another may think that the money raised is not enough. The contemporary discussions and debates that are raised in this topic are finding a logical, rational method of evaluation of service, there should be segregation of evaluation a simple accounting is just one phase of the human service evaluation process there should be Impact evaluations in a logical way. It should concentrate on questions of causality. What was the impact of the event? Was the impact at par with the anticipated result? If no then what went wrong? How could things change in the long run? If it has a positive impact then, what has helped the event and what activities or characteristics of the program created the impact? Did the program have any unintended consequences, positive or negative? (Mohammed Mariani, 2014). Reference List: Boulmetis, J., Dutwin, P. (2014).The ABCs of evaluation: Timeless techniques for program and project managers(Vol. 56). John Wiley Sons. Mohammed, D., Mariani, R. (2014). An Evaluation of the Cybersecurity Policies for the United States Health Human Services Department: Criteria, Regulations, and Improvements.International Journal of Business and Social Research,4(4), 1-7. Monette, D. R., Sullivan, T. J., DeJong, C. R. (2013).Applied social research: A tool for the human services. Cengage Learning. Morrow Jr, J. R., Mood, D., Disch, J., Kang, M. (2015).Measurement and Evaluation in Human Performance, 5E. Human Kinetics. Sundel, M., Sundel, S. S. (2017).Behavior change in the human services: Behavioral and cognitive principles and applications. Sage Publications. Vedung, E. (2017).Public policy and program evaluation. Routledge.
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